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| General Information |
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| Institution Name: |
Panhandle State Bank |
| Institution Contact: |
Mark Mitchell |
| Subject: |
Conversion to RATA Comply
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| Description of Institution |
| Regulator: |
FDIC |
| Asset Size: |
$1 Billion |
| Number of Branches: |
20 |
| Loan Origination Systems: |
Harland Financial Center and Laser Pro |
| Applicable Regulatory Challenges: |
HMDA, CRA |
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| Previous Vendor/Solution |
| Previous Vendor: |
PCI CRA Wiz |
| Years with Previous Vendor: |
3 |
| Challenges with Previous Vendor: |
Inadequate support, difficulty using software, unresolved system errors |
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| RATA Associates |
| Products Purchased: |
Comply HMDA, Comply CRA, Comply Peer-2-Peer, GeoPlus |
| Comply Contract Start Date: |
4/24/2006 |
| Reasons RATA Product(s) were chosen: |
Ease of use, support, quality reports, import/export capabilities. |
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| RATA Experience |
| Favorite Feature(s) and/or Benefit(s): |
Automated geocoding, rate spread calclulation, and HOEPA status |
| Would you recommend RATA Associates' products and service and why? |
Yes. The support has been exceptional. The program is very easy to use. |
| Additional Comments: |
RATA has been one of the best companies I have dealt with in my 25 years of banking. Their service has exceeded my expectations. |
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