Mission Statement
 

ABOUT RATA ASSOCIATES

Mission Statement

RATA's mission is to be recognized as the leading provider of compliance software and Compliance-gradeâ„¢ geocoding for the financial industry. RATA will achieve this mission by consistently delivering business solutions and service experiences that provide superior value and that exceed our customers' expectations in every way.

Our Values
Integrity

  • We follow through on our commitments and are honest about what we will or will not do.
  • We are consistently forthright and ethical in all our business dealings, decisions and relationships.

Customer Focus

  • We partner with our customers to implement the most effective, proactive solutions to solve their business needs.
  • We are consistently and aggressively responsive to the changing needs of our customers.
  • We constantly strive to deliver all services as promised and exceed customer expectations.

Accountability

  • We fully accept personal and professional responsibility for our actions, outcomes and results.
  • We actively recognize achievement and constantly work to improve marginal performance.
  • We display a sense of urgency for results and outcomes and continually strive to eliminate obstructive, non-productive processes.

Teamwork

  • We collaborate and cooperate within and across our own departments.
  • We support and nurture the ideas and views of all employees and share equally in the challenges we face and the accomplishments we achieve.
  • We value creativity and diversity and reward them whenever possible.

Continuous Improvement

  • We strive to find better, more cost-effective ways to fulfill our vision.
  • We continually question the status quo and embrace changes that improve results and help us grow as individuals and as an organization.
  • We set high performance standards and meet or exceed them.

Empowerment

  • We encourage all employees to solve problems and make decisions proactively.
  • We delegate authority with the expectation that appropriate decisions will be made at all levels of the organization.
  • We cultivate an environment where everyone contributes, shares ownership of results, and grows in the process.